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Likely fix

Fix: Car Bluetooth calls work but music does not

If calls work but music does not, the phone is probably connected for call audio but not media audio, or the car is not set to the Bluetooth media source.

Quick answer

Enable media audio for the car in Bluetooth settings, then select Bluetooth audio or media on the car stereo.

Important warning

Some older cars support calls over Bluetooth but not music streaming. In that case, you may need aux, USB, or a Bluetooth receiver.

Try this

  1. 1 Open Bluetooth settings on the phone.
  2. 2 Tap the car connection details.
  3. 3 Make sure media audio is enabled.
  4. 4 Select Bluetooth, Media, or Audio on the car stereo.
  5. 5 Raise phone and stereo volume.
  6. 6 Restart the music app.
  7. 7 Forget and pair the car again if needed.

Common causes

Media audio is disabled.

Car stereo is on the wrong source.

Older car supports calls but not music streaming.

Music app is using the wrong output.

Bluetooth profile is stuck.

What to check next

  • Check whether media audio is enabled.
  • Check the car’s input/source setting.
  • Check whether the car manual mentions A2DP or Bluetooth audio streaming.
  • Check whether another phone can play music.

This might need a cable or adapter

If this fix points to a cable issue, check the related cable guide before buying the wrong one.

Check the related cable →

FAQ

Why do Bluetooth calls work but music does not in my car?

Calls and music use different Bluetooth profiles. Media audio may be disabled, the car may be on the wrong source, or the car may not support Bluetooth music streaming.

What is Bluetooth media audio?

Media audio is the Bluetooth profile used for music, podcasts, videos, and other non-call audio.

Can an older car support calls but not music?

Yes. Some older cars only support hands-free calling over Bluetooth, not music streaming.

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