Interactive fix flowchart
Website not loading
Fix websites that will not load, browser errors, DNS problems, SSL warnings, 404 pages, 500 errors, slow websites, and website down issues.
All fixes in this guide
Fix: No websites load
If no websites load, the problem is probably your internet connection, WiFi, router, DNS, VPN, or device network settings rather than one specific website.
Fix: Only one website is not loading
If only one website fails, the issue may be the website itself, your browser cache, DNS cache, VPN, firewall, or the site blocking your network.
Fix: DNS error when website will not load
A DNS error means your device cannot translate the website name into the server address it needs to connect to.
Fix: Website shows security or SSL warning
A browser security warning usually means the SSL certificate is expired, invalid, not trusted, mismatched, or your device clock is wrong.
Fix: 404 page not found
A 404 error means the server is reachable, but the specific page URL does not exist at that address.
Fix: Website shows 500, 502, 503, or server error
A server error means the browser reached the website server, but the server or application failed to respond correctly.
Fix: Website loads very slowly
A slow website can be caused by your internet connection, browser cache, heavy images, slow hosting, too many scripts, plugin problems, or a server under load.
Fix: Website works for others but not me
If a website works for others but not you, the cause is usually your browser cache, DNS cache, VPN, firewall, network, device settings, or IP being blocked.
Fix: Website loads on mobile data but not WiFi
If a website loads on mobile data but not WiFi, the problem is likely your WiFi network, DNS, router, firewall, VPN, or the website blocking your home or office IP address.
Fix: Website loads in one browser but not another
If a website works in one browser but not another, the issue is usually browser cache, cookies, extensions, site permissions, or browser-specific settings.
FAQ
Why is a website not loading?
The most common causes are internet connection problems, browser cache, DNS issues, a down website, SSL certificate problems, firewall or VPN blocking, or a server error.
How do I know if a website is down for everyone or just me?
Try the website on another device, another network, mobile data, or a different browser. If it fails everywhere, the website may be down.
What should I try first when a website will not load?
Refresh the page, try another website, check your internet connection, open the site in a private window, and try another browser or device.
Can DNS stop a website from loading?
Yes. If DNS cannot translate the domain name to the correct server address, the browser may show errors like DNS_PROBE_FINISHED_NXDOMAIN or server IP address could not be found.
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