← Back to Email not sending

Likely fix

Fix: Email says address not found

Address not found usually means the recipient address is mistyped, no longer exists, has an old domain, or the recipient's mail server rejected it.

Quick answer

Check the address carefully, remove extra spaces or punctuation, ask the recipient to confirm it, and try a fresh message instead of replying to an old thread.

Important warning

Autofill can insert old or wrong email addresses. Delete the suggested contact if it keeps choosing the wrong address.

Try this

  1. 1 Check the recipient address for typos.
  2. 2 Look for extra spaces, commas, periods, or quotes.
  3. 3 Make sure the domain after @ is correct.
  4. 4 Ask the recipient to confirm their address.
  5. 5 Create a fresh new email instead of replying to an old thread.
  6. 6 Try sending to one recipient at a time.
  7. 7 If it still fails, the recipient's mailbox or domain may no longer exist.

Common causes

Typo in recipient address.

Old autofill contact.

Recipient changed email address.

Domain no longer accepts email.

Extra punctuation or hidden spaces.

What to check next

  • Check spelling before and after the @ symbol.
  • Check whether autofill used an old address.
  • Check whether the domain looks correct.
  • Check whether replying to an old thread causes the issue.
  • Check whether other recipients receive email normally.

FAQ

Why does email say address not found?

The address may be mistyped, outdated, no longer exist, or the recipient's domain may not accept email.

Can autofill cause wrong email addresses?

Yes. Email apps can suggest old or incorrect addresses from your contacts or history.

Should I reply to the old thread or start fresh?

Start a fresh email if the old thread keeps bouncing. The old thread may contain an outdated address.

Related fixes