Likely fix
Fix: Wireless keyboard not working
A wireless keyboard with a USB receiver usually fails because of low batteries, a loose receiver, USB port problems, interference, or the keyboard losing its connection.
Quick answer
Replace or charge the batteries, reconnect the USB receiver, try another USB port, and restart the computer.
Important warning
Low batteries can cause random missed keys, lag, disconnects, or complete failure.
Try this
- 1 Turn the keyboard off and on if it has a power switch.
- 2 Replace or recharge the batteries.
- 3 Unplug the USB receiver and plug it back in.
- 4 Try another USB port.
- 5 Move the keyboard closer to the receiver.
- 6 Avoid plugging the receiver behind metal cases or far behind the computer.
- 7 Restart the computer.
- 8 Re-pair the keyboard with the receiver if the model has a pairing button.
Common causes
Low or dead batteries.
USB receiver is loose.
Receiver is plugged into a bad USB port.
Wireless interference.
Keyboard lost pairing with the receiver.
Keyboard is switched off.
What to check next
- Check whether the keyboard has a power switch.
- Check battery orientation.
- Check whether the USB receiver is fully inserted.
- Check whether the keyboard works closer to the receiver.
- Check whether the receiver works better in a front USB port.