Likely fix
Fix: Website loads in one browser but not another
If a website works in one browser but not another, the issue is usually browser cache, cookies, extensions, site permissions, or browser-specific settings.
Quick answer
Open the site in a private window, disable extensions, and clear site data for that website in the broken browser.
Important warning
Clear data for the affected site first. Clearing all browser data can sign you out of many websites unnecessarily.
Try this
- 1 Open the website in a private or incognito window.
- 2 If it works there, disable browser extensions temporarily.
- 3 Clear cookies and site data for that website.
- 4 Reload the page.
- 5 Check whether the browser is up to date.
- 6 Reset site permissions if camera, location, popups, or scripts are involved.
- 7 Try disabling strict tracking protection for that site only if you trust it.
- 8 Use the working browser while troubleshooting.
Common causes
Bad cached files.
Broken cookies.
Browser extension conflict.
Strict privacy or tracking protection.
Blocked JavaScript, cookies, or popups.
Outdated browser.
What to check next
- Check whether private browsing works.
- Check whether disabling extensions helps.
- Check whether clearing only site data fixes it.
- Check whether the browser is updated.
- Check whether site permissions are blocked.