Likely fix
Fix: Website loads on mobile data but not WiFi
If a website loads on mobile data but not WiFi, the problem is likely your WiFi network, DNS, router, firewall, VPN, or the website blocking your home or office IP address.
Quick answer
Restart the router, turn off VPN or private DNS, try another DNS provider, and check whether the website firewall is blocking your IP.
Important warning
Office, school, hotel, and public WiFi networks often block websites by category or security policy.
Try this
- 1 Restart your router.
- 2 Turn off VPN, proxy, private DNS, or security apps.
- 3 Try another browser on the same WiFi.
- 4 Try another device on the same WiFi.
- 5 Change DNS settings if you are comfortable doing so.
- 6 If you own the website, check firewall, CDN, or security plugin logs.
- 7 Contact the website owner if your network IP may be blocked.
- 8 Contact your internet provider if multiple sites fail only on WiFi.
Common causes
Router DNS problem.
VPN or private DNS conflict.
Website firewall blocked your IP.
Public WiFi blocks the site.
Internet provider routing issue.
Parental controls or security filtering.
What to check next
- Check whether the site works on another device using the same WiFi.
- Check whether mobile data works.
- Check router parental controls or security settings.
- Check whether VPN or private DNS is enabled.
- Check website firewall logs if you own the site.