Likely fix
WordPress store problem? Use the WooCommerce troubleshooter
If the issue is checkout, cart, payments, orders, coupons, products, shipping, taxes, or WooCommerce emails, the WooCommerce guide is more specific.
Quick answer
Open the WooCommerce troubleshooting guide and start with the exact store symptom.
Important warning
WooCommerce issues often involve plugins, payment gateways, shipping extensions, taxes, or caching, so they need more specific checks than normal WordPress pages.
Try this
- 1 If checkout is broken, start with the checkout section.
- 2 If payments fail, check the payment gateway section.
- 3 If order emails are missing, check WooCommerce email settings and SMTP.
- 4 If products or cart are broken, check plugin, theme, and cache conflicts.
- 5 If the store broke after an update, check recent WooCommerce and extension updates.
Common causes
WooCommerce extension conflict.
Theme override problem.
Payment gateway issue.
Cache plugin serving stale cart or checkout pages.
Email/SMTP issue.
What to check next
- Check whether normal WordPress pages still work.
- Check WooCommerce status.
- Check checkout, cart, and payment pages.
- Check recent WooCommerce extension updates.