Likely fix
Fix: Bluetooth mouse won’t connect
A Bluetooth mouse usually will not connect because the battery is low, it is not in pairing mode, it is connected to another device, or Bluetooth is stuck.
Quick answer
Charge or replace the battery, turn the mouse off and on, forget the old pairing, then pair it again.
Important warning
Some wireless mice have both Bluetooth and USB receiver modes. They will not pair over Bluetooth if set to the receiver mode.
Try this
- 1 Charge the mouse or replace the battery.
- 2 Turn the mouse off and on.
- 3 Put the mouse into pairing mode.
- 4 Forget the mouse from Bluetooth settings.
- 5 Restart the computer or tablet.
- 6 Pair the mouse again.
- 7 If the mouse has Bluetooth and USB receiver modes, make sure it is in Bluetooth mode.
Common causes
Low battery.
Mouse is not in pairing mode.
Mouse is in USB receiver mode.
Saved pairing is corrupted.
Mouse is connected to another device.
What to check next
- Check battery level.
- Check whether the mouse has a Bluetooth/receiver switch.
- Check whether the mouse appears on another device.
- Check whether the old pairing can be removed.