Likely fix
Fix: iPhone says accessory not supported
This message usually appears when the cable, charger, adapter, or port is dirty, damaged, unsupported, or not communicating correctly with the iPhone.
Quick answer
Unplug the cable, check the port, restart the iPhone, and try a different trusted cable and charger.
Important warning
A damaged or unsupported cable may charge inconsistently or stop charging completely.
Try this
- 1 Unplug the cable and plug it back in.
- 2 Restart the iPhone.
- 3 Try a different cable.
- 4 Try a different wall charger.
- 5 Check the charging port for debris.
- 6 Update iOS if an update is available.
- 7 Avoid very cheap or damaged cables if the warning keeps returning.
Common causes
Damaged cable.
Dirty charging port.
Unsupported accessory.
Software glitch.
Loose charging connection.
What to check next
- Does the message appear with every cable?
- Does the cable work with another iPhone?
- Does the phone charge from a wall charger instead of a computer?