Likely fix
Fix: USB-C headphones or adapter not working
USB-C audio problems usually happen because the adapter is passive when the device needs a DAC, the USB-C port is dirty, the output is wrong, or the adapter is damaged.
Quick answer
Use a USB-C audio adapter with a built-in DAC, reconnect it, check audio output, and test the adapter on another device.
Important warning
Some USB-C to 3.5mm adapters are passive and will not work on devices that require an adapter with a built-in DAC.
Try this
- 1 Unplug and reconnect the USB-C headphones or adapter.
- 2 Check the USB-C port for lint or debris.
- 3 Select the USB-C audio device as output if your device shows it.
- 4 Restart the device.
- 5 Try another pair of headphones with the adapter.
- 6 Try the adapter on another compatible device.
- 7 Use a USB-C audio adapter that says it includes a DAC.
- 8 Replace the adapter if it only works at an angle or cuts out.
Common causes
Adapter does not include a DAC.
USB-C port has lint or debris.
Wrong output selected.
Adapter is damaged.
Device does not support passive USB-C audio.
Headphones or cable are faulty.
What to check next
- Check whether the adapter says DAC.
- Check whether the adapter works on another device.
- Check whether the USB-C port is clean.
- Check whether sound works through Bluetooth or speakers.
- Check whether the adapter only works at an angle.
This might need a cable or adapter
If this fix points to a cable issue, check the related cable guide before buying the wrong one.
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