Likely fix
Fix: No sound on Windows
No sound on Windows is usually caused by mute, the wrong output device, app volume settings, Bluetooth or HDMI taking over audio, or an audio driver problem.
Quick answer
Check mute and volume, select the correct output device, restart the app, then restart Windows and check sound settings.
Important warning
HDMI monitors, docks, Bluetooth headphones, and USB devices can become the default audio output even when you want laptop or desktop speakers.
Try this
- 1 Click the speaker icon and make sure volume is not muted.
- 2 Click the audio output selector and choose the correct speakers or headphones.
- 3 Unplug and reconnect headphones, speakers, or USB audio devices.
- 4 Open Settings → System → Sound.
- 5 Check that the correct output device is selected.
- 6 Open Volume mixer and make sure the app is not muted.
- 7 Restart the app that should be playing sound.
- 8 Restart the computer.
- 9 If sound still fails, update or reinstall the audio driver.
Common causes
Windows is muted.
Wrong output device is selected.
One app is muted in Volume mixer.
Bluetooth or HDMI took over audio output.
Audio driver is stuck or outdated.
Headphones or speakers are disconnected.
What to check next
- Check the speaker icon for mute.
- Check the selected output device.
- Check Volume mixer.
- Check whether headphones or Bluetooth are connected.
- Check whether another app plays sound.