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Likely fix

Fix: Streaming stick or box says no signal

Streaming sticks and boxes usually show no signal when the TV input is wrong, the device is not powered properly, the HDMI extender is loose, or the device is frozen.

Quick answer

Select the right HDMI input, check the streaming device power cable, restart it, and try another HDMI port.

Important warning

Some TV USB ports do not provide enough power for streaming sticks. Use the wall power adapter if available.

Try this

  1. 1 Select the correct HDMI input on the TV.
  2. 2 Check that the streaming device has power.
  3. 3 Use the original power adapter if possible.
  4. 4 Unplug the streaming device from power for 30 seconds.
  5. 5 Reconnect the device and wait for it to boot.
  6. 6 Try another HDMI port.
  7. 7 Remove HDMI extenders or adapters while testing.
  8. 8 Try another power cable or adapter if the device has no light.

Common causes

Wrong TV input.

Streaming device has no power.

TV USB port provides too little power.

Device is frozen.

HDMI extender is loose.

Bad HDMI port.

What to check next

  • Check power light on streaming device.
  • Check TV input.
  • Check wall power adapter.
  • Check another HDMI port.
  • Check whether the device boots on another TV.

FAQ

Why does my streaming stick say no signal?

The TV may be on the wrong input, the streaming stick may not have enough power, or the device may be frozen.

Should I use the wall adapter instead of the TV USB port?

Yes. Some TV USB ports do not provide enough power for reliable streaming stick operation.

Can an HDMI extender cause no signal?

Yes. Remove adapters or extenders while testing.

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