Likely fix
Fix: USB-C device not working
USB-C devices fail when the cable only supports charging, the port lacks video or data support, the adapter is directional, the device needs more power, or the port is dirty.
Quick answer
Try another USB-C port and cable, confirm the port supports what you need, and avoid assuming all USB-C ports do the same thing.
Important warning
USB-C describes the plug shape, not what the port can do. Some USB-C ports are charge-only, data-only, or do not support video.
Try this
- 1 Unplug and reconnect the USB-C device.
- 2 Try another USB-C port if available.
- 3 Try another USB-C cable.
- 4 Check whether the cable supports data, video, or charging as needed.
- 5 Check whether the USB-C port supports the feature you need, such as video output.
- 6 Avoid hubs and docks while testing.
- 7 Clean lint from the USB-C port carefully if the cable feels loose.
- 8 Restart the computer or phone.
Common causes
Cable is charge-only.
USB-C port does not support the needed feature.
Adapter is wrong direction.
Hub or dock problem.
Device needs more power.
Port has lint or debris.
What to check next
- Check another USB-C cable.
- Check another port.
- Check port symbols or specs.
- Check without a hub.
- Check whether the cable feels loose.
This might need a cable or adapter
If this fix points to a cable issue, check the related cable guide before buying the wrong one.
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