Likely fix
Fix: Microsoft Teams camera not working
Teams camera problems are usually caused by wrong device selection, blocked camera permission, another app using the camera, browser permission issues, or Teams needing a restart.
Quick answer
Open Teams device settings, choose the correct camera, check camera preview, and allow camera permission in Windows, Mac, or the browser.
Important warning
Teams can hold onto an old camera device until the app is fully quit and reopened.
Try this
- 1 Check whether the camera privacy shutter is open.
- 2 Open Teams Settings → Devices.
- 3 Select the correct camera.
- 4 Check whether the camera preview appears.
- 5 Close other apps that might be using the camera.
- 6 Check system camera permissions for Teams.
- 7 If using Teams in a browser, check browser site permissions.
- 8 Quit Teams completely and reopen it.
- 9 Restart the computer if Teams still cannot use the camera.
Common causes
Wrong camera selected.
Teams permission blocked.
Browser permission blocked.
Another app is using the camera.
Camera shutter is closed.
Teams is stuck on an old device.
What to check next
- Check Teams device settings.
- Check Teams camera preview.
- Check system camera permission.
- Check browser permission if using web Teams.
- Check whether another app can use the camera.