Likely fix
Fix: Zoom camera not working
Zoom camera problems usually happen because Zoom is using the wrong camera, camera permission is blocked, another app is using the camera, or the camera is disabled by a privacy shutter.
Quick answer
In Zoom, click the arrow next to Start Video, choose the correct camera, then check system camera permissions.
Important warning
Zoom can use a different camera from the system default, especially if you have a laptop camera plus a USB webcam.
Try this
- 1 Check that your camera privacy cover or shutter is open.
- 2 Click the arrow next to Start Video in Zoom.
- 3 Select the correct camera.
- 4 Open Zoom video settings and check whether preview works.
- 5 Close other apps that may be using the camera.
- 6 Check Windows or Mac camera permissions for Zoom.
- 7 Restart Zoom.
- 8 Restart the computer if Zoom still cannot detect the camera.
Common causes
Wrong camera selected in Zoom.
Zoom camera permission blocked.
Camera privacy shutter is closed.
Another app is using the camera.
USB webcam disconnected.
Zoom needs restart.
What to check next
- Check Zoom video menu.
- Check Zoom video preview.
- Check system camera permissions.
- Check privacy shutter.
- Check whether the camera works in another app.