Likely fix
Fix: No sound on Android
No sound on Android is usually caused by separate volume sliders, Do Not Disturb, Bluetooth output, app settings, muted media, or blocked speaker grilles.
Quick answer
Play audio and raise media volume, check Do Not Disturb, disconnect Bluetooth, then restart the phone.
Important warning
Android has separate volume sliders. Ringtone volume can be high while media volume is muted.
Try this
- 1 Play audio and press volume up.
- 2 Tap the volume menu and check Media volume, not just ringtone volume.
- 3 Turn off Do Not Disturb temporarily.
- 4 Disconnect Bluetooth headphones, speakers, or car audio.
- 5 Restart the app playing sound.
- 6 Restart the phone.
- 7 Check whether the speaker grille is blocked by a case, dust, or debris.
- 8 Test sound in another app.
Common causes
Media volume is muted.
Do Not Disturb is on.
Bluetooth audio is connected.
App is muted or stuck.
Speaker grille is blocked.
Phone needs restart.
What to check next
- Check Media volume.
- Check Bluetooth connections.
- Check Do Not Disturb.
- Check whether another app has sound.
- Check whether speakerphone works during calls.