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Likely fix

Fix: No sound on iPhone or iPad

No sound on iPhone or iPad is usually caused by silent mode, low volume, Focus settings, Bluetooth, AirPlay, app volume, or the speaker being blocked or dirty.

Quick answer

Turn up volume while audio is playing, check silent mode, disconnect Bluetooth and AirPlay, then restart the iPhone or iPad.

Important warning

Ringer volume and media volume can be different. Press volume while media is playing to change media volume.

Try this

  1. 1 Play audio and press the volume up button.
  2. 2 Check the silent switch or Action Button if your device has one.
  3. 3 Open Control Center and check whether Bluetooth or AirPlay is sending sound elsewhere.
  4. 4 Disconnect Bluetooth headphones or speakers.
  5. 5 Make sure Focus or Do Not Disturb is not hiding alerts you expect to hear.
  6. 6 Restart the app.
  7. 7 Restart the iPhone or iPad.
  8. 8 Check whether the speaker grille is blocked by a case, dust, or debris.

Common causes

Silent mode is on.

Media volume is low.

Bluetooth headphones are connected.

AirPlay output is selected.

Focus mode hides notifications.

Speaker grille is blocked.

App-specific issue.

What to check next

  • Check Control Center audio output.
  • Check Bluetooth connections.
  • Check media volume while playing audio.
  • Check whether calls, videos, and alerts behave differently.
  • Check whether a case blocks the speaker.

FAQ

Why is there no sound on my iPhone?

The iPhone may be muted, using Bluetooth or AirPlay, set to low media volume, in Focus mode, or the speaker may be blocked.

Why do videos have no sound but calls work?

Media volume, app settings, Bluetooth, or AirPlay may be affecting video sound separately from calls.

Can silent mode mute videos?

Silent mode affects alerts and ringtones more than media, but app behavior can vary. Check media volume while video is playing.

Related fixes

Fix: No sound on Mac

No sound on Mac is usually caused by mute, the wrong output device, Bluetooth headphones, HDMI or AirPlay output, app settings, or a temporary audio service problem.

Fix: No sound on Android

No sound on Android is usually caused by separate volume sliders, Do Not Disturb, Bluetooth output, app settings, muted media, or blocked speaker grilles.

Fix: Sound coming from the wrong device

Sound comes from the wrong device when the system or app sends audio to HDMI, Bluetooth, AirPlay, USB audio, headphones, a dock, or a monitor instead of the speakers you expect.

Fix: No sound on Windows

No sound on Windows is usually caused by mute, the wrong output device, app volume settings, Bluetooth or HDMI taking over audio, or an audio driver problem.

Fix: One app has no sound

If only one app has no sound, the app may be muted, using the wrong output, stuck, blocked by permissions, or affected by its own audio settings.

Fix: Wired headphones not working

Wired headphones usually fail because the plug is not fully inserted, the wrong audio jack is used, the device output is wrong, the cable is damaged, or the jack is dirty.