Likely fix
Fix: Sound coming from the wrong device
Sound comes from the wrong device when the system or app sends audio to HDMI, Bluetooth, AirPlay, USB audio, headphones, a dock, or a monitor instead of the speakers you expect.
Quick answer
Open sound settings and choose the output you actually want. Also check app-specific output settings if only one app is wrong.
Important warning
Video cables, monitors, docks, and Bluetooth devices can appear as sound outputs even when you do not want to use them.
Try this
- 1 Open sound or audio output settings.
- 2 Look for the currently selected output device.
- 3 Select the speakers, headphones, monitor, or Bluetooth device you want.
- 4 Disconnect outputs you are not using, such as Bluetooth or HDMI.
- 5 Restart the app playing audio.
- 6 Check in-app output settings for apps like Zoom, Teams, Discord, games, or browsers.
- 7 Restart the device if the output keeps switching.
Common causes
HDMI monitor selected as output.
Bluetooth headphones connected.
USB dock selected as output.
App has its own output setting.
AirPlay or casting output selected.
Headphones are still detected.
What to check next
- Check system output device.
- Check app output device.
- Check whether Bluetooth is connected.
- Check whether HDMI or a dock is selected.
- Check whether unplugging unused devices fixes it.